Hosting Frequently Asked Questions (FAQS)
READ THIS BEFORE SETTING UP ADDON DOMAIN
Before you can add an addon domain you must change the name servers for the domain name to the ones provided for your hosting account. You cannot create an addon domain if your DNS for the site you are trying to add hasn't propagated yet.
To create an addon domain login to your cPanel and click "addon domains"
There are three fields cPanel asks for when creating an addon domain.
1. "New Domain Name:" You will put in the newdomain.com do not put www in the name!
2. "Username/directory/subdomain Name:" This will be the folder cPanel creates in your main accounts public_html folder. MAKE SURE that the name you give it doesn't already have a folder. Example... If you want to give it the username chris. You cannot have a folder in your account named chris already. If you do and still try creating the username for the addon domain to be chris you will corrupt multiple things on your account.
3. "Password:" fill in any password you want here.
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About addon domains:
Addon domains are handled like subdomains as far as the server is concerned, but to the outside world they are separate domains.
When you setup an addon domain, you enter the domainname (without www.) and the system will automatically suggest an appropriate folder and will create that folder so don't make the folder first.
You can enter any password you like. It doesn't have to be the same as the main domain.
You don't need to create a subdomain for the addon domain.
An FTP account is created for the addon domain so when you FTP using that FTP account it will direct you to the created folder for that addon and that's where you will upload the addon site.
If you need to change the password for the addon you do it through the FTP manager.
To view stats for the addon, you look under subdomain stats.
You will setup emails for the addon domain in the main cPanel. Addon domains on a shared account do not have their own cPanel.
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Where can I download FTP?
We recommend downloading WS FTP from here .
We have also heard good things about SmartFTP.com SmartFTP is free for personal, educational, and non-profit use.
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What is the difference between addon, parked & subdomain?
An addon domain is a fully functional domain that can be created from your cPanel. Once it's created it will have it's own email, and it's own folder from within the public_html directory.
Addon domain URLs look like www.domain.com Subdomain URLs look like forum.domain.com, cat.domain.com, etc. domain.com the www is replaced with anything you want. Parked domains are a place holder site. You park it on top of another site and it becomes a single page of the site you park it on.
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Where do I go to login my control panel?
You go to http://www.yourdomain.com/cpanel or http://yourIPaddress/cpanel. You can also go to http://yourdomain.com:2082/.
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What is an addon domain?
An addon domain is a fully functional domain that can be created from within your control panel. Think of it as having multiple hosting packages all sharing the same control panel. You can give them email addresses, forwarders, and more the same way you do for your main domain on the account.
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Mail Server
For both incoming and outgoing mail server, put mail.yourdomain.com.
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The addon domain will exist inside the public_html directory of your account with the folder name you choose for it upon creation.
